Medpage Limited T/A Easylink UK know how important privacy is to our customers and we strive to
applies to our websites, service platform and any associated devices.
This specific policy relates to registration and usage of devices intended to create and send messages
and media files for the purpose of creating personalised timed alarm reminders on a remotely
internet connected device such as the MemRabel 2i.
Information we may collect from you
We collect various types of information in connection with usage of our service, including;
Information you provide directly to us
Information relating to a specific device ID to enable registration of the device on our platform
Information we collect from you when you use of our service
We may ask for your permission at a later date for additional information not referred to in this
policy for the purpose of offering extensions to the services you may use from us
Use and sharing of information
We use the information we collect to provide the requested service and to understand how and the
number of times customers use our services.
We do not share your data with any third party external to authorised distributors or approved
maintenance or hosting of our platform services.
We do not collect names, email addresses or telephone numbers and will never contact you or ask
anyone else to do so unless purposely requested by you to do so for technical support, as example.
We may contact you through our software applications for the purpose of notifying you of expiry of
service contract with an offer to renew service, or suspension of your service due to abuse or
Keeping your information safe
We adhere diligently to the published rules and laws relating to the protection and secure storage of
personal data. Any files sent through our platform to registered devices are done so using high
specification encryption through an SSL secured platform. When the device acknowledges safe
receipt, the file is deleted. No personal information relating to your identity is stored on our
platform. Files are not accessible or recoverable from registered devices.
We take protection of your data seriously and have put in place appropriate physical and technical
measures to safeguard the information we collect in connection with the services. However, please
note that although we take reasonable steps to protect your information, no website, Internet
transmission, computer system, or wireless connection is completely secure.
Organisations registered to our platform for the purpose of providing remote professional care will
The type of information you may transfer though our platform
The purpose of these devices is to enable personalised messages or recordings to be transferred to a
remotely connected device. Greetings, reminders, appointments, routine planning and instructional
information are typical examples of use. Files can be sent as video, audio, and photo in various file
You can view our company privacy statement Here
You can report a suspected breach of security or obtain further information from:
3 Melbourne House
Corby Gate Business Park
T: +44 (0)1536 264869